E-Business Integration by SMEs in the Manufacturing Sector: A Data Envelopment Analysis Approach

E-Business Integration by SMEs in the Manufacturing Sector: A Data Envelopment Analysis Approach

Roman Beck (Johann Wolfgang Goethe University, Germany), Rolf T. Wigand (University of Arkansas at Little Rock, USA) and Wolfgang Koenig (Johann Wolfgang Goethe University, Germany)
Copyright: © 2007 |Pages: 17
DOI: 10.4018/978-1-59904-292-3.ch008
OnDemand PDF Download:
$30.00
List Price: $37.50

Abstract

SMEs in the manufacturing industry are impacted by enormous changes in their business processes. E-business-related developments have reduced the importance of physical branches and moved towards more sophisticated, e-business-enabled supply chains for products and services. This contribution analyzes the differences in adoption behavior and actual use of e-business applications among 152 investigated SMEs in the manufacturing sector from four countries. Best practice cases of efficient e-business performance, such as in Denmark or the U.S., are identified by deploying a data envelopment analysis (DEA). Leading SMEs in the sample are characterized by a wide range of thoroughly implemented and integrated e-business applications, resulting in higher satisfaction rates.

Complete Chapter List

Search this Book:
Reset