MLA
Nordstrom, Malin, and Tommy Welander. "Business Oriented Systems Maintenance Management." Managing Corporate Information Systems Evolution and Maintenance, edited by Khaled M. Khan and Yan Zhang, IGI Global, 2005, pp. 326-344. https://doi.org/10.4018/978-1-59140-366-1.ch014
APA
Nordstrom, M. & Welander, T. (2005). Business Oriented Systems Maintenance Management. In K. Khan & Y. Zhang (Eds.), Managing Corporate Information Systems Evolution and Maintenance (pp. 326-344). IGI Global Scientific Publishing. https://doi.org/10.4018/978-1-59140-366-1.ch014
Chicago
Nordstrom, Malin, and Tommy Welander. "Business Oriented Systems Maintenance Management." In Managing Corporate Information Systems Evolution and Maintenance, edited by Khaled M. Khan and Yan Zhang, 326-344. Hershey, PA: IGI Global, 2005. https://doi.org/10.4018/978-1-59140-366-1.ch014
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