MLA
Clegg, Ben and Boon Tan. "E-Business Planning and Analysis Framework." Electronic Business: Concepts, Methodologies, Tools, and Applications, edited by In Lee, IGI Global, 2009, pp. 314-324. http://doi:10.4018/978-1-60566-056-1.ch021
APA
Clegg, B., & Tan, B. (2009). E-Business Planning and Analysis Framework. In Lee, I. (Ed.), Electronic Business: Concepts, Methodologies, Tools, and Applications (pp. 314-324). IGI Global. http://doi:10.4018/978-1-60566-056-1.ch021
Chicago
Clegg, Ben, and Boon Tan. "E-Business Planning and Analysis Framework." In Electronic Business: Concepts, Methodologies, Tools, and Applications. edited by In Lee, 314-324. Hershey, PA: IGI Global, 2009. http://doi:10.4018/978-1-60566-056-1.ch021
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