MLA
Asprey, Len and Michael Middleton. "Business Planning Frameworks and IDCM." Integrative Document and Content Management: Strategies for Exploiting Enterprise Knowledge. IGI Global, 2003. 28-46. Web. 9 Dec. 2019. doi:10.4018/978-1-59140-055-4.ch002
APA
Asprey, L., & Middleton, M. (2003). Business Planning Frameworks and IDCM. In L. Asprey, & M. Middleton (Eds.), Integrative Document and Content Management: Strategies for Exploiting Enterprise Knowledge (pp. 28-46). Hershey, PA: IGI Global. doi:10.4018/978-1-59140-055-4.ch002
Chicago
Asprey, Len and Michael Middleton. "Business Planning Frameworks and IDCM." In Integrative Document and Content Management: Strategies for Exploiting Enterprise Knowledge, ed. Len Asprey and Michael Middleton, 28-46 (2003), accessed December 09, 2019. doi:10.4018/978-1-59140-055-4.ch002
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