MLA
Edwards, John S. "Business Process and Knowledge Management." Encyclopedia of Information Science and Technology, First Edition, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2005, pp. 350-355. https://doi.org/10.4018/978-1-59140-553-5.ch062
APA
Edwards, J. S. (2005). Business Process and Knowledge Management. In M. Khosrow-Pour, D.B.A. (Ed.), Encyclopedia of Information Science and Technology, First Edition (pp. 350-355). IGI Global. https://doi.org/10.4018/978-1-59140-553-5.ch062
Chicago
Edwards, John S. "Business Process and Knowledge Management." In Encyclopedia of Information Science and Technology, First Edition, edited by Mehdi Khosrow-Pour, D.B.A., 350-355. Hershey, PA: IGI Global, 2005. https://doi.org/10.4018/978-1-59140-553-5.ch062
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