MLA
Subramoniam, Suresh, et al. "Business Process Management and Six Sigma: Leveraging the Synergistic Relationship." Business Enterprise, Process, and Technology Management: Models and Applications, edited by Venky Shankararaman, et al., IGI Global, 2012, pp. 74-89. https://doi.org/10.4018/978-1-4666-0249-6.ch005
APA
Subramoniam, S., Shankararaman, V., Krishnankutty, K. V., & Chinta, R. (2012). Business Process Management and Six Sigma: Leveraging the Synergistic Relationship. In V. Shankararaman, J. Zhao, & J. Lee (Eds.), Business Enterprise, Process, and Technology Management: Models and Applications (pp. 74-89). IGI Global. https://doi.org/10.4018/978-1-4666-0249-6.ch005
Chicago
Subramoniam, Suresh, et al. "Business Process Management and Six Sigma: Leveraging the Synergistic Relationship." In Business Enterprise, Process, and Technology Management: Models and Applications, edited by Venky Shankararaman, J. Leon Zhao, and Jae Kyu Lee, 74-89. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-4666-0249-6.ch005
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