MLA
Chand, Donald R., and Alina M. Chircu. "Business Process Modeling." Business Enterprise, Process, and Technology Management: Models and Applications, edited by Venky Shankararaman, et al., IGI Global, 2012, pp. 32-50. https://doi.org/10.4018/978-1-4666-0249-6.ch003
APA
Chand, D. R. & Chircu, A. M. (2012). Business Process Modeling. In V. Shankararaman, J. Zhao, & J. Lee (Eds.), Business Enterprise, Process, and Technology Management: Models and Applications (pp. 32-50). IGI Global. https://doi.org/10.4018/978-1-4666-0249-6.ch003
Chicago
Chand, Donald R., and Alina M. Chircu. "Business Process Modeling." In Business Enterprise, Process, and Technology Management: Models and Applications, edited by Venky Shankararaman, J. Leon Zhao, and Jae Kyu Lee, 32-50. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-4666-0249-6.ch003
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