MLA
Hughes, Martin,et al. "Business Process Redesign in Implementing E-Governement in Ireland." Electronic Government: Concepts, Methodologies, Tools, and Applications, edited by Ari-Veikko Anttiroiko, IGI Global, 2008, pp. 217-226. http://doi:10.4018/978-1-59904-947-2.ch019
APA
Hughes, M., Scott, M., & Golden, W. (2008). Business Process Redesign in Implementing E-Governement in Ireland. In Anttiroiko, A. (Ed.), Electronic Government: Concepts, Methodologies, Tools, and Applications (pp. 217-226). IGI Global. http://doi:10.4018/978-1-59904-947-2.ch019
Chicago
Hughes, Martin and Murray Scott, and Willie Golden. "Business Process Redesign in Implementing E-Governement in Ireland." In Electronic Government: Concepts, Methodologies, Tools, and Applications. edited by Ari-Veikko Anttiroiko, 217-226. Hershey, PA: IGI Global, 2008. http://doi:10.4018/978-1-59904-947-2.ch019
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