MLA
Bradford, Marianne, et al. "Business Process Reengineering and ERP: Weapons for the Global Organization." IT Outsourcing: Concepts, Methodologies, Tools, and Applications, edited by Kirk St.Amant, IGI Global, 2010, pp. 211-228. https://doi.org/10.4018/978-1-60566-770-6.ch012
APA
Bradford, M., Gingras, R., & Hornby, J. (2010). Business Process Reengineering and ERP: Weapons for the Global Organization. In K. St.Amant (Ed.), IT Outsourcing: Concepts, Methodologies, Tools, and Applications (pp. 211-228). IGI Global. https://doi.org/10.4018/978-1-60566-770-6.ch012
Chicago
Bradford, Marianne, Robert Gingras, and Jonathan Hornby. "Business Process Reengineering and ERP: Weapons for the Global Organization." In IT Outsourcing: Concepts, Methodologies, Tools, and Applications, edited by Kirk St.Amant, 211-228. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-60566-770-6.ch012
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