MLA
Lightfoot, William S. "Call to Action: Developing a Support Plan for a New Product." Cases on Information Technology and Organizational Politics & Culture, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2006, pp. 164-175. https://doi.org/10.4018/978-1-59904-411-8.ch010
APA
Lightfoot, W. S. (2006). Call to Action: Developing a Support Plan for a New Product. In M. Khosrow-Pour, D.B.A. (Ed.), Cases on Information Technology and Organizational Politics & Culture (pp. 164-175). IGI Global. https://doi.org/10.4018/978-1-59904-411-8.ch010
Chicago
Lightfoot, William S. "Call to Action: Developing a Support Plan for a New Product." In Cases on Information Technology and Organizational Politics & Culture, edited by Mehdi Khosrow-Pour, D.B.A., 164-175. Hershey, PA: IGI Global, 2006. https://doi.org/10.4018/978-1-59904-411-8.ch010
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