Case Study: Developing a University-Wide Distance Education Evaluation Program at the University of Florida

Abstract

To enhance quality, faculty and student satisfaction, and learning outcomes, an academic working group comprising University of Florida faculty members proposed a project to develop a valid, reliable course evaluation tool for distance education courses and programs. Components of the project included institutional benchmarking, stakeholder input, instrument development, and instrument testing. The project resulted in a course evaluation tool that is more reflective of the actual course experience than what was previously being used. The chapter concludes with a brief list of recommendations and lessons learned from the project.