MLA
Chung, Sam, et al. "Case Study: Service-Oriented Retail Business Information System." Electronic Business: Concepts, Methodologies, Tools, and Applications, edited by In Lee, IGI Global, 2009, pp. 1137-1158. https://doi.org/10.4018/978-1-60566-056-1.ch071
APA
Chung, S., Bylin, Z., & Davalos, S. (2009). Case Study: Service-Oriented Retail Business Information System. In I. Lee (Ed.), Electronic Business: Concepts, Methodologies, Tools, and Applications (pp. 1137-1158). IGI Global. https://doi.org/10.4018/978-1-60566-056-1.ch071
Chicago
Chung, Sam, Zachary Bylin, and Sergio Davalos. "Case Study: Service-Oriented Retail Business Information System." In Electronic Business: Concepts, Methodologies, Tools, and Applications, edited by In Lee, 1137-1158. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-60566-056-1.ch071
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