MLA
Shields, Stella F., et al. "Certain about Uncertainty: Strategies and Practices for Virtual Teamwork in Online Classrooms." The Distance Education Evolution: Issues and Case Studies, edited by Dominique Monolescu, et al., IGI Global, 2004, pp. 116-141. https://doi.org/10.4018/978-1-59140-120-9.ch005
APA
Shields, S. F., Gil-Egui, G., & Stewart, C. M. (2004). Certain about Uncertainty: Strategies and Practices for Virtual Teamwork in Online Classrooms. In D. Monolescu, C. Schifter, & L. Greenwood (Eds.), The Distance Education Evolution: Issues and Case Studies (pp. 116-141). IGI Global. https://doi.org/10.4018/978-1-59140-120-9.ch005
Chicago
Shields, Stella F., Gisela Gil-Egui, and Concetta M. Stewart. "Certain about Uncertainty: Strategies and Practices for Virtual Teamwork in Online Classrooms." In The Distance Education Evolution: Issues and Case Studies, edited by Dominique Monolescu, Catherine Schifter, and Linda Greenwood, 116-141. Hershey, PA: IGI Global, 2004. https://doi.org/10.4018/978-1-59140-120-9.ch005
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