The Challenges of Building a Knowledge Management System for Local Collaboration

The Challenges of Building a Knowledge Management System for Local Collaboration

Yu-Che Chen (Northern Illinois University, USA) and Kurt Thurmaier (Northern Illinois University, USA)
Copyright: © 2007 |Pages: 17
DOI: 10.4018/978-1-59904-177-3.ch019
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Abstract

This chapter provides a case study of building a knowledge management system for collaboration between local governments. It describes the management and development of such a system including Web sites and online search and submission of collaborative agreements. It also stresses the importance of coordination and management support for a multi-party development team. Data quality assurance should also be an integral part of the data collection and migration from a paper-based to an electronic system. The authors hope to shed light on the interrelated components of building a knowledge management system on collaboration. Moreover, the ?ndings of the case study inform the practice of managing a multi-party development team.

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