Challenges in the Deisgn, Development, and Delivery of Online Assessment and Evaluation

Abstract

This chapter introduces online assessment and evaluation and explores strategies to overcome challenges in their design, development, and delivery in online settings. It argues that both assessment and evaluation are process-driven, involving many stakeholders including faculty, administrators, and students. This process includes needs assessment, strategies for asking good questions, knowing where to find information, and how to communicate findings in persuasive ways. By developing a comprehensive system, one based on reliable research principles, faculty and administrators can harvest considerable data that enable stakeholders to refine educational programs and maximize learning.