Change and Challenge: Managing the E-Business Organization

Abstract

In addition to changing the ways organizations do business, the adoption of e-business forces significant changes to the organizations themselves—in culture, structure, and in what needs to be managed and how it is managed. This chapter describes characteristics of e-business that impact organizational management, focuses on four major ways in which organizational management is impacted, and offers some major guidelines for success in managing in an e-business environment. Understanding the challenges and adopting new management styles and techniques are critical success factors for the netcentric organization.