The Changing Role of CIO to CEO

Abstract

Both the CIO and the CEO are practicing leadership. One of the defining charac-teristics of leadership is the ability to develop and implement appropriate responses to a variety of problem situations. Leaders must solve an array of problems includ-ing resource allocation, interdepartmental coordination, interpersonal conflict, and subordinate morale to name a few. In order to effectively solve such problems, leaders must draw on a body of knowledge gained from formal education, advice from other leaders, and personal experience (Hedlund et al., 2003).