Chatbots as Learning Companions Exploring Ethical Dimensions of AI in Education

Chatbots as Learning Companions Exploring Ethical Dimensions of AI in Education

Maida Maqsood (Government College Women University Sialkot, Pakistan), Hafsa Hamid Butt (Minhaj University, Lahore, Pakistan), Muhammad Awais Ali (Bahria University, Pakistan), Caleb Chidozie Chinedu (Universiti Tun Hussein Onn Malaysia, Malaysia), and Munir Ahmad (Survey of Pakistan, Pakistan)
DOI: 10.4018/979-8-3693-2973-3.ch012
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Abstract

The purpose of this chapter is to examine the ethical concerns and benefits associated with the integration of Artificial Intelligence (AI), particularly chatbots, in education. A comprehensive literature review was conducted to identify and analyze ethical considerations related to AI in education. The applicability of the web3 application in the identification and analysis of ethical concerns of AI chatbots is also explored. The findings revealed a spectrum of ethical concerns spanning fairness, transparency, privacy, autonomy, and educational inequality. Ethical concerns also include the misuse of private data, algorithmic biases, surveillance, and threats to job security. Conversely, the benefits of AI in education encompass improved learner experiences, enhanced teaching efficiency, and personalized learning opportunities. Chatbots, in particular, demonstrate potential in fostering engagement, increasing interest in subjects, and offering immediate support to students.
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