ChatGPT and AI in Government: Pioneering Real-Time Data-Driven Strategies

ChatGPT and AI in Government: Pioneering Real-Time Data-Driven Strategies

Dwijendra Nath Dwivedi (Krakow University of Economics, Poland), Ghanashyama Mahanty (Utkal University, India), and Varunendra nath Dwivedi (SRM University, India)
Copyright: © 2025 |Pages: 22
DOI: 10.4018/979-8-3693-2284-0.ch003
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Abstract

This chapter explores the transformative impact of artificial intelligence (AI) and ChatGPT techniques in facilitating real-time data-driven decision-making within government sectors. The adoption of AI and advanced language models like ChatGPT represents a significant shift in how governments process vast amounts of information to make timely and informed decisions. The research focuses on the application of these technologies in enhancing governmental operations, policy-making, and public services. Case studies are presented to illustrate the practical applications of these technologies in various government functions such as public health management, accelerating teaching and learning, urban planning, environmental monitoring, and emergency response. Additionally, the chapter addresses the ethical considerations and the need for robust data governance frameworks to ensure the responsible use of AI in government. This includes discussion on data privacy, security, and the potential risks of bias in AI models.
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