MLA
Holzer, M., and R. W. Schwester. "Citizen Consultaions via Government Web Sites." Encyclopedia of Digital Government, edited by Ari-Veikko Anttiroiko and Matti Malkia, IGI Global, 2007, pp. 163-168. https://doi.org/10.4018/978-1-59140-789-8.ch024
APA
Holzer, M. & Schwester, R. W. (2007). Citizen Consultaions via Government Web Sites. In A. Anttiroiko & M. Malkia (Eds.), Encyclopedia of Digital Government (pp. 163-168). IGI Global. https://doi.org/10.4018/978-1-59140-789-8.ch024
Chicago
Holzer, M., and R. W. Schwester. "Citizen Consultaions via Government Web Sites." In Encyclopedia of Digital Government, edited by Ari-Veikko Anttiroiko and Matti Malkia, 163-168. Hershey, PA: IGI Global, 2007. https://doi.org/10.4018/978-1-59140-789-8.ch024
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