Cloud Computing-Based Personal Information Management: Perspectives of Online Faculty

Cloud Computing-Based Personal Information Management: Perspectives of Online Faculty

DOI: 10.4018/978-1-6684-4755-0.ch002
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Abstract

This study examined the cloud computing-based personal information management practices of online faculty in selected universities in Ghana. Using the qualitative research design, online faculties from six universities were selected and interviewed. Data collected was analysed thematically, bringing out faculty's perception and use of cloud computing services in managing personal information. The study revealed the implementation of the three basic cloud computing models-infrastructure-as-a-service (IaaS), platform-as-a-service (PaaS) and software-as-a-service (SaaS). Online faculty had positive perceptions about the use of cloud computing services for their teaching, research, and management of their electronic information. It was, however, revealed that online faculty faced challenges in using cloud services due to their inadequate computing and technical know-how. The study recommended computer and digital literacy training for online faculty to enable them to use the various cloud services available for managing their personal information.
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Introduction

The need for information in recent times cannot be overemphasised. Information is needed to support our decision-making processes. Information is the data, facts, and figures individuals collect and gather to be processed and utilised to their advantage. Although information is relative to the individual collecting or gathering it, its value is inherent in having the right information at the right time and in the right quantity. The subjective nature and value of information make it necessary for individuals to collect their information to satisfy their information needs and to support their decision-making processes. Information purposefully collected, organised and stored by individuals to satisfy an information need is known as personal information. Personal information is the information an individual collects or owns or the information an organisation holds or has access to about a particular individual (Teevan, Jones and Capra 2008). This includes information created, collected or acquired by individuals to satisfy their personal, recreational or work-related needs. This information is often not in the public domain but kept in the individual’s personal information space (PIS) such as computers, diaries, desks, and cabinets, among others, for use in personal use (Bergman, 2013; Donkor, 2019; William, 2008b).

To derive maximum value from personal information collected or gathered, individuals need to organise and store the information they collect or gather for their immediate or future use. Personal Information Management (PIM) encapsulates all the processes individuals need to carry out to properly manage their personal information. PIM is defined by Jones and Teevan (2007) as the “practice and the study of the activities people perform to acquire, organize, maintain, retrieve, use, and control the distribution of information items such as documents (paper-based and digital), web pages, and e-mail messages for everyday use to complete tasks (work-related and not) and to fulfil a person’s various roles (as a parent, employee, friend, member of the community, etc.).”

Bergman (2013) describes the organisation of information as a critical stage in the management of personal information. This stage involves managing metadata about the information to be stored. Appropriate names that resonate with the contents of the information collected or created should be assigned to the information items to aid in easy retrieval at a future date. Studies have shown that using idiosyncratic names or names that have no bearing or relationship with the contents of the information items accounts largely for the difficulties individuals experience during information retrieval at a later date. Time and effort must be spent in categorising, classifying, labelling and tagging personal information before storage for easy and efficient retrieval and re-finding (Diekema & Olsen 2014; Malone 1983; Bergman 2013).

Information stored in one’s personal information space will serve optimal purposes when the information is retrieved promptly irrespective of when and where the individual finds him/herself. Since time, effort and money are most often spent in the creation, collection, organisation and storage of information; it must be retrieved in a timely matter to serve the purpose for which it was created. In the bid to achieve the optimal use of stored information despite time and space; storage mechanisms have been improved by scientists and engineers over the years evolving from the use of the cabinet/lockers, diskettes CD-ROMs, and external hard drives, computer hard drives to the most recent mechanism-cloud computing.

Key Terms in this Chapter

Software-as-a-Service (SaaS): is a cloud-computing model that allows access to software and application for the creation, organisation, synchronisation, communication and dissemination of information

Personal Information: pieces of information relevant to individuals such as personal records, phone numbers, research data among others

Online Faculty: the instructors and educators in tertiary institutions responsible for teaching and supervising research work in an online/virtual environment

Cloud Computing: is a model used in creating an enabling environment through pooling together electronic resources such as computers, printers and applications for use by individuals and organisations

Infrastructure-as-a-Service (IaaS): is a cloud-computing model that allows individuals to use processing, storage and other computing resources to run operating systems and applications without having to worry about controlling and managing the underlying infrastructure

Personal Information Space (PIS): the places in which individuals store their personal information such as computers, cloud among others

Personal Information Collection (PIC): the pieces of information collected and stored by individuals over time

Platform-as-a-Service (PaaS): is a cloud-computing model that allows the possibility of renting virtual environments with operating systems, installation of software and application for the management of personal information

Personal Information Management (PIM): the processes and procedures individuals employ in managing their personal information

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