MLA
Guthrie, Ruth, and Conrad Shayo. "The Columbia Disaster: Culture, Communication & Change." Cases on Information Technology: Lessons Learned, Volume 7, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2006, pp. 251-271. https://doi.org/10.4018/978-1-59140-673-0.ch015
APA
Guthrie, R. & Shayo, C. (2006). The Columbia Disaster: Culture, Communication & Change. In M. Khosrow-Pour, D.B.A. (Ed.), Cases on Information Technology: Lessons Learned, Volume 7 (pp. 251-271). IGI Global Scientific Publishing. https://doi.org/10.4018/978-1-59140-673-0.ch015
Chicago
Guthrie, Ruth, and Conrad Shayo. "The Columbia Disaster: Culture, Communication & Change." In Cases on Information Technology: Lessons Learned, Volume 7, edited by Mehdi Khosrow-Pour, D.B.A., 251-271. Hershey, PA: IGI Global, 2006. https://doi.org/10.4018/978-1-59140-673-0.ch015
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