MLA
Marr, Liz, et al. "Coming Off the Rails: Evaluation and the Design Process." Usability Evaluation of Online Learning Programs, edited by Claude Ghaoui , IGI Global, 2003, pp. 110-127. https://doi.org/10.4018/978-1-59140-105-6.ch006
APA
Marr, L., Randall, D., & Mitchell, W. L. (2003). Coming Off the Rails: Evaluation and the Design Process. In C. Ghaoui (Ed.), Usability Evaluation of Online Learning Programs (pp. 110-127). IGI Global. https://doi.org/10.4018/978-1-59140-105-6.ch006
Chicago
Marr, Liz, Dave Randall, and William L. Mitchell. "Coming Off the Rails: Evaluation and the Design Process." In Usability Evaluation of Online Learning Programs, edited by Claude Ghaoui , 110-127. Hershey, PA: IGI Global, 2003. https://doi.org/10.4018/978-1-59140-105-6.ch006
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