MLA
Hawk, Stephen, and Weijun Zheng. "E-Commerce Standards: Transforming Industry Practice." E-Business Process Management: Technologies and Solutions, edited by Jayavel Sounderpandian and Tapen Sinha, IGI Global, 2007, pp. 96-124. https://doi.org/10.4018/978-1-59904-204-6.ch005
APA
Hawk, S. & Zheng, W. (2007). E-Commerce Standards: Transforming Industry Practice. In J. Sounderpandian & T. Sinha (Eds.), E-Business Process Management: Technologies and Solutions (pp. 96-124). IGI Global. https://doi.org/10.4018/978-1-59904-204-6.ch005
Chicago
Hawk, Stephen, and Weijun Zheng. "E-Commerce Standards: Transforming Industry Practice." In E-Business Process Management: Technologies and Solutions, edited by Jayavel Sounderpandian and Tapen Sinha, 96-124. Hershey, PA: IGI Global, 2007. https://doi.org/10.4018/978-1-59904-204-6.ch005
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