MLA
Duan, Yanqing. "E-Commerce Training for SMEs." Encyclopedia of Information Science and Technology, First Edition, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2005, pp. 962-965. http://doi:10.4018/978-1-59140-553-5.ch169
APA
Duan, Y. (2005). E-Commerce Training for SMEs. In Khosrow-Pour, D.B.A., M. (Eds.), Encyclopedia of Information Science and Technology, First Edition (pp. 962-965). IGI Global. http://doi:10.4018/978-1-59140-553-5.ch169
Chicago
Duan, Yanqing. "E-Commerce Training for SMEs." In Encyclopedia of Information Science and Technology, First Edition. edited by Mehdi Khosrow-Pour, D.B.A., 962-965. Hershey, PA: IGI Global, 2005. http://doi:10.4018/978-1-59140-553-5.ch169
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