Communication and Nursing Relationships

Communication and Nursing Relationships

Kyung Rim Shin (Ewha Womans University, South Korea), Dukyoo Jung (Ewha Womans University, South Korea) and Su Jin Shin (Soon Chun Hyang University, South Korea)
DOI: 10.4018/978-1-60960-034-1.ch003
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Communication and relationships are central to nursing. The non-linear quality of communication is discussed and the challenge for nursing to carry quality communication into a technology enriched environment considered. Basic features of communication are laid out.
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Definition Of Interpersonal Communication

Since the late 1940s, many researchers have found various definitions for communication. Communication has been defined as a concept that involves the exchange of information between the receiver and the source. Many definitions suggest that communication requires meanings that are based on a set of rules and are shared by the receiver and source. For example, it is important that a nurse and a social worker who are trying to identify the quality of life of a terminally ill patient with kidney disease share an understanding on what quality of life means. In addition, the two need to adopt a general language system or a set of rules in their work. When putting together different definitions, communication can be defined once again as a process of sharing information to which a set of general rules have been applied.

However, because the word communication is abstract, we may all know intuitively what it signifies, but in fact the word may hold a different meaning for us all. Communication can be viewed as a social interaction involving the transmission/receipt of messages and sharing of conveyed meanings by members of society who use language as their tool, but in general, communication is known to be the process or act of exchanging information through the use of all types of symbols (Hwang, 2009).

As such, because communication bears various meanings, the multifarious concepts of communication should be introduced. The definitions shall include the wide-ranging human communication along with the narrower concepts of health communication, clinical communication and assertive communication.

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