Communication With the Blended Student

Communication With the Blended Student

Mark Steven Miller (Franciscan University, USA) and Amy O'Brien (Pennsylvania Cyber Charter School, USA)
DOI: 10.4018/978-1-7998-0242-6.ch009
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The ability to communicate effectively, regardless the method, is necessary in all facets of life. In the educational arena, communication between teacher and student has always been a staple of a productive classroom. Unfortunately for today's students and teachers, communication has changed. The days of every student attending a brick-and-mortar classroom are gone. Today's students access technology at a rapid pace via myriad modalities. Some students attend the brick-and-mortar schools, others never step foot inside the facility, while others employ a blended approach to their education. Educators must develop effective techniques to reach these students which engage the learner and reach the course objectives. This chapter focuses on the CoI framework and lists effective communication strategies to communicate with the blended learner. These techniques include a welcome letter, all about me survey, Google forms, email, phone call, text message, reflection assignment, discussion board post, live online class meetings and office hours, and a communication spreadsheet.
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