MLA
Catizone, Roberta, and Yorick Wilks. "A Companionable Agent." Conversational Agents and Natural Language Interaction: Techniques and Effective Practices, edited by Diana Perez-Marin and Ismael Pascual-Nieto, IGI Global, 2011, pp. 302-311. https://doi.org/10.4018/978-1-60960-617-6.ch013
APA
Catizone, R. & Wilks, Y. (2011). A Companionable Agent. In D. Perez-Marin & I. Pascual-Nieto (Eds.), Conversational Agents and Natural Language Interaction: Techniques and Effective Practices (pp. 302-311). IGI Global. https://doi.org/10.4018/978-1-60960-617-6.ch013
Chicago
Catizone, Roberta, and Yorick Wilks. "A Companionable Agent." In Conversational Agents and Natural Language Interaction: Techniques and Effective Practices, edited by Diana Perez-Marin and Ismael Pascual-Nieto, 302-311. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-60960-617-6.ch013
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