MLA
Guimaraes, Tor, et al. "Comparing U. S. and Japanese Companies on Competitive Intelligence, IS Support and Business Change." Intelligent Support Systems: Knowledge Management, edited by Vijayan Sugumaran, IGI Global, 2002, pp. 4-21. https://doi.org/10.4018/978-1-931777-00-1.ch002
APA
Guimaraes, T., Sato, O., & Kitanaka, H. (2002). Comparing U. S. and Japanese Companies on Competitive Intelligence, IS Support and Business Change. In V. Sugumaran (Ed.), Intelligent Support Systems: Knowledge Management (pp. 4-21). IGI Global. https://doi.org/10.4018/978-1-931777-00-1.ch002
Chicago
Guimaraes, Tor, Osamu Sato, and Hideaki Kitanaka. "Comparing U. S. and Japanese Companies on Competitive Intelligence, IS Support and Business Change." In Intelligent Support Systems: Knowledge Management, edited by Vijayan Sugumaran, 4-21. Hershey, PA: IGI Global, 2002. https://doi.org/10.4018/978-1-931777-00-1.ch002
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