Current literature can be reviewed from the areas of e-retailing, logistics management and service quality. In particular, it will find out how theories are built along with the retailing sectors from traditional model towards e-commerce. In addition, the role of logistics management is critical in supply chain management, as companies sometimes complete by providing fast logistics with high quality. Since e-retailing nowadays is more customer focus, the service quality and how it is linked with customer satisfaction has also attracted academic research. Key theories along with assessment models can help to generate further studies on the emerging issues.