A Complex Adaptive Systems-Based Enterprise Knowledge Sharing Model

Abstract

This paper describes a complex adaptive systems (CAS)-based enterprise knowledge-sharing (KnS) model. The CAS-based enterprise KnS model consists of a CAS-based KnS framework and a multi-agent simulation model. Enterprise knowledge sharing is modeled as the emergent behavior of knowledge workers interacting with the KnS environment and other knowledge workers. The CAS-based enterprise KnS model is developed to aid knowledge management (KM) leadership and other KnS researchers in gaining an enhanced understanding of KnS behavior and its influences. A premise of this research is that a better understanding of KnS influences can result in enhanced decision-making of KnS interventions that can result in improvements in KnS behavior.