Computer-Supported Collaborative Learning: The Role of the Instructor

Abstract

In collaborative learning, interaction among learners is essential for effective knowledge acquisition and increased understanding. Computer Supported Collaborative Learning (CSCL) environments often inhibit or cause problems with learner-learner interactions. This chapter takes an applied perspective of what the instructor can do to identify and manage learner-learner relationships in a CSCL environment. Using a model of virtual team effectiveness, we identify potential motivational, cognitive, and affective problems between learners that are often exacerbated by computer-mediated technologies. Recommendations for instructor interventions designed to promote effective learner interactions are offered. This information will provide insight to both corporate trainers and K-12 educators on how instructors can promote appropriate and positive learner-learner interaction in CSCL environments.