Conceptual Approaches to Marketing for Improving HR Practices

Conceptual Approaches to Marketing for Improving HR Practices

Prasad Siba Borah (School of Management, Jiangsu University, China)
Copyright: © 2024 |Pages: 21
DOI: 10.4018/979-8-3693-0972-8.ch012
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Abstract

This chapter explores how marketing principles and human resource management (HRM) procedures interact dynamically in small and medium-sized enterprises (SMEs). Effective HRM is essential to SMEs' success in today's ever-changing business environment, and using marketing techniques gives new ways to improve HR practices. This chapter starts its journey via many aspects by looking at how marketing and HRM are related. From there, the authors examine how employer branding may display corporate culture and draw in the best candidates. They explore the idea of an employee value proposition (EVP) adapted to the special characteristics of SMEs and its integration with marketing plans. To show how external marketing strategies may captivate the internal audience, internal marketing for employee engagement takes center stage. Integrated recruitment and marketing strategies that coordinate efforts for talent acquisition are presented. The authors emphasize using a customer-centric culture to motivate employees and talk about the critical importance of metrics, analytics, and continuous improvement.
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Introduction

SMEs are essential drivers of economic growth and employment creation in today's fast-paced and dynamic business environment. However, administering these businesses' Human Resource Management (HRM) processes frequently presents special difficulties. Effective HRM alignment with organizational objectives is essential for regulatory compliance as well as for SMEs' long-term performance and competitiveness. The incorporation of marketing principles into HRM procedures represents a crucial paradigm change for SMEs and has the potential to provide transformative results (Waheed, Xiaoming, Waheed, Ahmad, & Tian-tian, 2020). These changes are highlighted by a number of things:

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    The Role of HRM in SME Success: The HRM's Contribution to SME Success HRM in SMEs has changed from being predominantly seen as an administrative function to becoming a strategic pillar. In addition to being difficult, talent acquisition, employee engagement, and retention are also chances for SMEs to achieve a competitive edge.

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    The Influence of Brand Image: In the digital era of today, a company's brand image is influenced not only by its own internal marketing initiatives but also by the experiences of its external marketing partners. Employees embody a brand's promise, and interactions they have with stakeholders outside the company have a big impact on how that brand is perceived.

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    Attracting and Retaining Talent: SMEs frequently compete with larger businesses for top talent in the area of attracting and keeping personnel. To succeed in this battle, they must use cutting-edge tactics that entice potential employees and foster an environment where talent wants to stay and develop.

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    The Possibility of Synergy: SMEs have the opportunity to benefit from the confluence of marketing and HRM. The goals and values of the business can be reinforced both internally and externally when HR practices and marketing tactics are in line. This can lead to a more coherent and authentic organizational identity (Khan, Taha, Ghouri, Khan, & Ken, 2013; Moorthy et al., 2012).

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The Nexus Of Marketing And Hrm

SMEs should nurture their human resources, optimize their marketing strategies, and prosper in the cutthroat business environment by focusing on the convergence of marketing and HRM. The process of incorporating marketing-inspired HR practices is not just a way to improve HRM; it is also a way to build resilience and long-term success in the SME sector.

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