MLA
Boahene, Michael and George Ditsa. "Conceptual Confusions in Knowledge Management and Knowledge Management Systems: Clarifications for Better KMS Development." Knowledge Management: Current Issues and Challenges, edited by Elayne Coakes, IGI Global, 2003, pp. 12-24. http://doi:10.4018/978-1-93177-751-3.ch002
APA
Boahene, M., & Ditsa, G. (2003). Conceptual Confusions in Knowledge Management and Knowledge Management Systems: Clarifications for Better KMS Development. In Coakes, E. (Ed.), Knowledge Management: Current Issues and Challenges (pp. 12-24). IGI Global. http://doi:10.4018/978-1-93177-751-3.ch002
Chicago
Boahene, Michael, and George Ditsa. "Conceptual Confusions in Knowledge Management and Knowledge Management Systems: Clarifications for Better KMS Development." In Knowledge Management: Current Issues and Challenges. edited by Elayne Coakes, 12-24. Hershey, PA: IGI Global, 2003. http://doi:10.4018/978-1-93177-751-3.ch002
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