A Conceptual Framework for Developing and Evaluating ERP Implementation Strategies in Multinational Organizations

Abstract

The chapter develops generic strategies for the specification and implementation of an enterprise resource planning (ERP) system in a multinational company. After the presentation of a framework for categorizing companies by their global business orientation, ERP strategies corresponding to each category are derived. Subsequently, various implementation strategies are developed for each type of ERP strategy; they provide decision makers with a high degree of freedom in specifying an implementation strategy in accordance with a company’s strategic goals. The results are summarized in a phase model; the overall approach is illustrated by two polar cases.