Conceptual Model for MIS Flexibility Evaluation

Abstract

Most leading companies worldwide are striving to achieve agile management. Agility is a company’s ability to cope promptly with internal and external changes, an ability indispensable for a company seeking to obtain a competitive edge. Since this ability consists in a company’s quick recognition of changes, quick decision on measures to respond to these changes and quick implementation of the measures adopted, then, it is indispensable for the company to make adequate use of IT (information technology). As we know, an MIS (management information system) brings utility only though its use process, so an MIS should be easily acceptable to the organization concerned, as witness the fact that currently recommended for MIS effectiveness evaluation are the following five criteria: “High levels of system use,” “User satisfaction with the system,” “Favorable attitudes about MIS functions,” “Achievement of objectives,” “Financial payoff” (Laudon & Laudon, 1994).