The Conceptualization of a Research Model for the Measurement of e-Government 2.0 Readiness in the Developing Countries

The Conceptualization of a Research Model for the Measurement of e-Government 2.0 Readiness in the Developing Countries

Yfantis Vasileios (University of the West of Scotland, UK), Abel Usoro (University of the West of Scotland, UK) and Tseles Dimitrios (Technological Education Institute of Piraeus, Greece)
DOI: 10.4018/978-1-4666-2515-0.ch003

Abstract

This chapter explores the potential of Web 2.0 utilization in developing countries through the concept of e-government. Successful implementation of the Web 2.0 concept has to combine both technological and human factors. Thus, this chapter proposes a conceptual model that will measure e-government 2.0 readiness. The conceptual model is based on a combination of the Technology Acceptance Model, Theory of Planned Behavior, and indexes from the United Nation’s database. South Sudan is used at the end as a brief case study of the potential of e-Government 2.0. Future research should validate the empirical model. Meanwhile, the implications of the model are presented.
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Background Of E-Government 2.0

E-democracy is a concept that it is used further in governmental and political activities, especially in the implementation of e-government. E-government is defined as the use of information and communications technology to improve the governance (Gordon, 2002). The use of information technology improves the effectiveness and the efficiency of the governments. Depending on the government’s transaction with third parties, the primary delivery models of e-government are (Yahehyirad, 2006):

  • a.

    Government to Citizen (G2C): Exchange of electronic information between the citizen and the government that includes electronic delivery of service (UNESCO, 2005).

  • b.

    Government to Business (G2B): Online noncommercial transaction between the government and the private sector.

  • c.

    Government to Government (G2G): Interaction involving the share of data and electronic information exchange between governmental departments (UNESCO, 2005).

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