Chetan Sankar (Auburn University, USA) and Karl-Heinz Rau (Pforzheim University, Germany)
DOI: 10.4018/978-1-59140-776-8.ch012


• Summarize the SAP R/3 implementation experience of Robert Bosch GmbH and Robert Bosch US • Review the inventory of skills that you improved by analyzing the case study • Identify skills that IT personnel will need to possess in future business environments • List lessons in implementing ERP systems that could be applicable to your future career • Acquire an in-depth understanding of ERP implementation by analyzing the implementation of SAP R/3 systems at Robert Bosch RB GmbH during 1992-2004 • Analyze the change management processes adopted by Robert Bosch using the change management life cycle theories for the periods 1992-1999 and 2000-2004

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