MLA
Talyarkhan, Surmaya,et al. "Connecting the First Mile: A Best Practice Framework for ICT-Based Knowledge Sharing Initiatives." Information Communication Technologies: Concepts, Methodologies, Tools, and Applications, edited by Craig Van Slyke, IGI Global, 2008, pp. 513-533. http://doi:10.4018/978-1-59904-949-6.ch036
APA
Talyarkhan, S., Grimshaw, D. J., & Lowe, L. (2008). Connecting the First Mile: A Best Practice Framework for ICT-Based Knowledge Sharing Initiatives. In Van Slyke, C. (Ed.), Information Communication Technologies: Concepts, Methodologies, Tools, and Applications (pp. 513-533). IGI Global. http://doi:10.4018/978-1-59904-949-6.ch036
Chicago
Talyarkhan, Surmaya and David J. Grimshaw, and Lucky Lowe. "Connecting the First Mile: A Best Practice Framework for ICT-Based Knowledge Sharing Initiatives." In Information Communication Technologies: Concepts, Methodologies, Tools, and Applications. edited by Craig Van Slyke, 513-533. Hershey, PA: IGI Global, 2008. http://doi:10.4018/978-1-59904-949-6.ch036
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