Context-Based Handling of Mobile Process Activities

Context-Based Handling of Mobile Process Activities

Rüdiger Pryss (Ulm University, Germany) and Manfred Reichert (Ulm University, Germany)
Copyright: © 2019 |Pages: 26
DOI: 10.4018/978-1-5225-7271-8.ch007

Abstract

Process technology constitutes a crucial component of information systems. In this context, high flexibility is required as business functions must be quickly adaptable to cope with dynamic business changes. As recent developments allow for the use of mobile devices in knowledge-intensive areas, it is often demanded to enhance process-aware information systems with mobile activity support. In general, the technical integration of this activity type with existing process management technology is challenging. For example, protocols governing the communication between mobile devices and process management systems must be adapted. If a mobile context shall be additionally considered, the integration gets even more complex. However, the use of a mobile context offers advantages. For example, the mobile activity execution time may be decreased if mobile activities are only assigned to those users whose location is beneficial. This chapter proposes an approach to enable the robust handling of single process activities on mobile devices based on a mobile process model.
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Background

Many domains crave for the integration of mobile devices into business process execution (Lenz & Reichert, 2007; Pryss et al., 2016(a)). Figure 1 shows a simplified healthcare example illustrating this. It depicts a ward round process for which mobile assistance is required (Pryss et al., 2015). For instance, Prepare Ward Round constitutes an activity whose mobile support would ease daily work of healthcare professionals.

Figure 1.

Adding mobile devices to process execution (mobile activities are indicated with an icon)

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