Contextual Design of Online Learning Technologies

Abstract

Contextual design is a human-centered methodology for designing information systems from a rich understanding of customer work practice (Beyer & Holtzblatt, 1998). This article explores the application of contextual design to online learning systems development. Beginning with definitions of Instructional Systems Design (ISD) and contextual design, this chapter then offers a detailed description of the latter, and concludes by considering its relevance to the design of online learning technologies.