Corporate Social Responsibility of Long-Term Care Service Enterprises

What Are Long-Term Care Services?

From the individual perspective, long-term care (LTC) is associated with physical and/or mental deficits that limit the recipient’s ability to do regular daily tasks (Singh, 2016). LTC serves the most vulnerable individuals in the society (Singh, 2016) and can be provided in a range of environments (Applebaum et al., 2013). With an increasing attention to quality of care in LTC and demographic change of LTC consumers (Pratt, 2010), best practices are established to help address ethical issues regarding LTC services (Hirst et al., 2015). Service delivery under the LTC system often incorporates competing values which share some similarities with CSR, such as autonomy, justice, beneficence, and non-maleficence (Gamroth et al., 1995).