Craft-Based Learning: Practical and Theoretical Guidance for Teaching and Training in Hospitality Education

Abstract

Practical training is without doubt one of the most important areas in hospitality education as it is where students are introduced to the basics of the industry, while stimulating their curiosity and passion towards customer service, as well as instilling in them the entrepreneurial mindset needed to succeed in a very competitive and dynamic industry. This chapter describes an approach to practical training, not only by looking at the theoretical and practical subjects taught during the first semesters of the program, but also by understanding how the new generation of young adults learn and how we can help them develop different skillsets as they continue their education. From a practical perspective, Craft-Based Learning (CBL) is fundamental in getting young adults ready for a challenging international career in hospitality, as they will develop knowledge and hard and soft skills through a “learning by doing” approach.