Creating a Structural Model for Performance Evaluation in the Educational Metaverse

Abstract

In light of the transformative effects of digital technology on education, this study presents an innovative performance management framework tailored for virtual learning environments in the metaverse era. Utilizing the Structural Equation Modeling (SEM) approach, this paper proposes a comprehensive evaluative model that integrates the Theory of Planned Behaviour (TPB), the Unified Theory of Acceptance and Use of Technology (UTAUT), and the Community of Inquiry Framework (CoI). The model incorporates five Key Performance Indicators (KPIs)—content delivery, student engagement, metaverse tool utilization, student performance, and adaptability—to thoroughly evaluate academic avatar performance in virtual educational settings. This theoretical framework represents a significant advancement in understanding and enhancing avatar effectiveness within the metaverse environment. It contributes to the ongoing discourse on performance management in digital education and lays the groundwork for future empirical research.