Abstract
Businesses are automated, complex, unpredictable, operating in a global marketplace with limited collective creative problem-solving intelligence for advancing performance. This chapter explores how business advance and succeed, by maximising individual creativity and problem-solving abilities. Literature reviewed in the last two decades revealed the latest evolving business trends, allowing for compared human versus automation performance, compared ROI and risk of innovative business factors, compared business beneficiary intelligence to consciousness levels, and correlated co-creative intelligence elements of psychomotor, cognitive and affective intelligences to engagement, awareness, and changed behaviour skills. A CAPS model is a management cascaded solution for co-creating business intelligence by enhancing individual creativity using these 15 elements: consciousness, know yourself, brain knowledge, imagination, problem solving, creative thinking, speed reading, mind maps, mind management, memory skills, responsibility, goal setting, stress, success, and accelerated learning.
TopMethodology
The study employed a 5-step predictive analysis and synthesis approach to gather, analyse, interpret and present the background, main focus and solutions presented in this chapter. Predictive analysis refers to a combination of inductive and deductive reasoning or abductive analysis during the design, data gathering and analysis phases of the research (Kolko, 2010). Empirical studies on the key topics and subtopics relevant to this chapter were sourced, scrutinised and interrogated for inclusion into the study sample. The analysis revealed the emerging trends, comparisons and solutions presented in this chapter. The 5-step research approach employed in this study is as follows:
Step 1: Key words search: Subtopics were used as keywords to identify relevant empirical articles.
Step 2: Analysis of articles: Identified articles were narrowed down per time period, in a globalised context.
Step 3: Synthesis of articles: Focused selection of articles to reveal globally benchmarked best practices.
Step 4: Insight into articles: Identify key trends in selected articles that predict future business behaviour as per the research question.
Step 5: Predictive, abductive analysis: Conduct comparisons and correlations to draw conclusions from trends, theories and practices (KolKo, 2010).
Key Terms in this Chapter
Performance: The execution of action, behaviour or accomplishment of a task measured against self-set or external standards of accuracy, completeness, cost, and speed.
Global: Refers to worldwide, international, intercontinental, whole planet connectedness, even universal. Global refers to all nations across all continents of Earth being considered in the same context.
Creative: Using thoughts, feelings, and ideas to produce an original and unusual idea, product or service. It is both left with dominant right brain activity orientated and can be stimulated by individual or group imagination.
Conscious: Awake, aware, thinking, noticing, and knowing what is happening inside your mind as well as in your surroundings. Being able to react and respond at reasonable speed and accuracy when you have to.
Management: The organization and coordination of the activities of an individual, group of individuals, business, or society in order to achieve defined objectives and goals.
Intelligence: The human or automation or other species capacity for logic, understanding, self-awareness, learning, emotional knowledge, reasoning, planning, creativity, critical thinking, and problem solving.
Automation: Technology used for a process or procedure performed with minimal or no human effort. It is the use of electronics and computer-controlled devices to control processes, produce products and deliver service, boosting efficiency and reliability.
Problem: A perceived gap between the existing and desired state, a deviation from a norm, standard or expected state.
Solution: An idea, action, process, or way of dealing with a problem, challenge, weakness, risk, or threat so that the situation is rectified as desired or exceeds expectations.
Human: A mammalian species on planet Earth belonging to the Homo sapiens group, having human form or attributes as opposed to those of animals, plants or supernatural beings. Humans are on top and in control of the biodiverse web or food chain, yet they may soon be toppled by higher intelligence emerging in AI and robots.