Cross-Cultural Competences in the New Economy

Cross-Cultural Competences in the New Economy

Irene Martin-Rubio (Universidad Politécnica de Madrid, Spain), Drew Rodgers (Oslo University College, Norway) and Erik Døving (Oslo University College, Norway)
DOI: 10.4018/978-1-61350-207-5.ch014
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Cross-cultural knowledge management in the e-environment results from interactions with others from different cultures that require new understanding and interpretations. The authors find that few studies have been conducted to address the objective of identifying the competences that are needed to promote learning and information processing in the 21st century. The authors’ primary goal is to identify competences that will promote learning and information processing in global organizations. The chapter outlines a taxonomy of competences necessary for cross-cultural learning in the global e-environment based on Kolb’s Experiential Learning Theory.
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2. Main Purpose

Communication is expressed through media, which take numerous forms from spoken and written messages to mediated ones (Schiller and Cui, 2010). Although face-to-face conversation still takes the primary role in our daily work communication, its dominant position is consistently being replaced by computer-mediated communication, such as e-mailing, teleconferencing, video conferencing and web conferencing.

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