Cross-Cultural Virtual Team Projects: International Virtual Engineering Student Teams

Cross-Cultural Virtual Team Projects: International Virtual Engineering Student Teams

Anuli Ndubuisi, Elham Marzi, James Slotta
DOI: 10.4018/978-1-7998-7331-0.ch005
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Abstract

Future engineers require global and intercultural competencies to prepare them to work in an increasingly multicultural, digitized, and interdependent global economy. To enhance engineering students' international exposure, awareness, and cultural experiences, the authors developed a unique international virtual team program that engaged students in collaborative project-based learning with peers around the world. Each virtual team consisted of multidisciplinary students from various countries and institutions. The students' knowledge and understanding of intercultural competence were evaluated before and after the program to ascertain its impact on their understanding of intercultural sensitivities and collaboration in virtual teams. Recommendations for learning enhancements were proposed. The authors found the integration of intercultural content with the global virtual team projects to be a successful strategy for helping engineering students build intercultural competencies and virtual collaboration skills, in addition to technical engineering knowledge and experience.
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Introduction

What Does the World Need Today From Engineers?

The complex, diverse, and interconnected challenges confronting the world, including climate disasters, increasing humanitarian crises, a contracting global economy due to the COVID-19 health crisis, and the imperative of finding more sustainable ways to generate economic prosperity and improve the planet, have raised profound questions for every profession. Tackling such challenges requires a multidisciplinary as well as an international collaborative approach.

Engineering educators are concerned with preparing 21st century engineers for what is likely to be a critical time in history, as they are traditionally the problem solvers of society—inventing solutions, innovating, and advancing the frontiers of what can be done in any given domain. As the world turns the corner into this new millennium, there will be a huge need for engineers who can think globally, act locally, and work together in responding to the world’s problems. The increasingly global nature of the engineering profession will require future engineers who can work on global engineering projects, within multidisciplinary teams, solve complex humanitarian problems, design products with cultural aesthetic specifications, meet with international clients, embark on international assignments, and collaborate with multicultural virtual team members (Chaudhury et al., 2019; Mariasingam et al., 2008; OECD/Asia Society, 2018). Beyond engineering domain knowledge and technical skills, students require global and intercultural competencies as well as collaboration skills to succeed in an evolving 21st century workplace and a progressively diverse and interdependent global economy (Downey et al., 2006; Winberg et al., 2020).

In response, we developed the Global Virtual Team (GVT) project comprising international cross-institutional research project teams of engineering students in collaboration with faculty at partner universities around the world. The geographically distributed students were engaged in collaborative online intercultural learning around technical engineering projects in a GVT environment aimed at enhancing students’ international exposure, global awareness, and intercultural experience. This study examined the intercultural learning program conducted via a GVT project environment from the perspectives of both the multidisciplinary engineering students and the educators. This project took strides toward a fuller understanding of engineering students’ ideas regarding intercultural factors in virtual team collaborations. The research took advantage of a new global engineering program located within a university in Canada, in which students from various nations collaborated in virtual teams on engineering projects. Ironically, this program was in the making several years before the current pandemic, which has rapidly coerced engineering work into virtual spaces and formats. Given the program’s focus on international collaboration, the authors asked questions about intercultural factors to create an intervention that targeted such knowledge and team dynamics.

Key Terms in this Chapter

Internationalization: The growing inclusion of multiple nations within a given endeavor such as an engineering project.

Global Virtual Team: A group of geographically distributed individuals working together on a project or problem with the support of technological environments.

Experiential Learning: Knowledge or skills acquired through focused reflection on direct experience with real world problems or situations.

Social Cohesion: The degree of connectedness and unity amongst individuals in a group or community.

Asynchronous Learning: Knowledge or skill attained by learners working at different times and places without concurrent physical face-to-face interactions occurring with the instructor or between peers.

Intercultural Sensitivity: The ability to appreciate, respect, and accept other cultures while responding well to cultural differences.

Synchronous Learning: Knowledge or skill attained at the same time and place with concurrent (virtual or face-to-face) interactions occurring between the instructor and learners.

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