Cultural Competence in AI-Driven Health Information

Cultural Competence in AI-Driven Health Information

Ali Zahabi (King Mongkut's University of Technology, Thonburi, Thailand) and Imelda Hermilinda Abas (Shinawatra University, Thailand)
DOI: 10.4018/979-8-3693-5837-5.ch005
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Abstract

John McCarthy is credited as the first person to use the term artificial intelligence (AI) in 1956. The debate regarding replacing humans with AI has become increasingly plausible due to technological advancements. The application of AI in healthcare has expanded, enhancing quality, diminishing expenses, and preserving lives. Ensuring inclusion in AI-driven health systems requires the utmost importance of cultural knowledge. Obstacles encompass prejudice, cultural obstacles, and heterogeneity in datasets. Gaining a comprehensive understanding of cultural diversity in healthcare is crucial for successfully adopting AI. Researchers and policymakers must emphasise cultural competence in AI systems to ensure fair and impartial treatment for all individuals.
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