Cultural Influence on Employee Behavior Impacting Organizational Sustainability

Cultural Influence on Employee Behavior Impacting Organizational Sustainability

Palaniappan Thiagarajan (Jackson State University, USA) and Manuel Garcia (Claflin University, USA)
Copyright: © 2020 |Pages: 17
DOI: 10.4018/978-1-5225-9940-1.ch014

Abstract

This chapter expands the understanding of subculture cultural intelligence by testing the psychometric properties of the Cultural Intelligence Scale, which will hopefully lead to a shift away from international culture focus and encourage a better understanding of intra-national subcultures. To avoid variations in results obtained from any scale, an examination of the measurement properties of the scale is needed. For this study, the sample consists of 243 African American graduates from Historically Black Colleges and Universities (HBCUs) who work at an organization in which they are part of a minority culture. The results of the factor analysis, factor loadings over .50 and no cross loadings, reflect a very strong underlying factor structure. The average variance extracted of 0.578 means that more variance is explained than error remaining in the latent construct and the Cronbach's alpha of .933 reflects strong reliability. Implications from this research as well as limitations and future research directions are also discussed.
Chapter Preview
Top

Introduction

One of the most important influences on an individual’s perception of their environment is their cultural. When individuals are forced to adapt in culturally diverse settings for some the acculturation process is easier. In order to explain the vast differences in acculturation Early and Ang (2003) developed the concept of cultural intelligence. Cultural intelligence (CQ) is defined as a specific form of intelligence focused on an individual’s ability to grasp and reason correctly in situations that are characterized by cultural diversity (Ang & Van Dyne, 2008). The changes that an individual must make in these situations are known as acculturation. Specifically, when a minority group is forced to adapt the norms of the majority or mainstream culture the acculturation process is occurring (Sun et al., 2016). Based on the level of cultural intelligence an individual’s perception of their work and their relationships can be significantly impacted leading to an increased difficulty in adjusting within an organization (Templer, Tay, & Chandrasekar (2011). Despite numerous findings related to the impact of culture and cultural intelligence on acculturation the majority of the research looks at culture from an international perspective. This discounts the numerous subcultures that also exist within countries (Little et al., 2013), such subcultures as regional, ethnic, religious, and functional, also exist and impact individual’s perceptions. The intra-national cultures also require adjustment when interacting with individuals from other distinct intra-national cultures within the same country.

Ng, Van Dyne, and Ang (2007) states that there is an increased need to understand the way subcultures are impacted by the acculturation processes. However, in order for this to be done the psychometric properties of the cultural intelligence scale must be tested. The reason is that the majority of the previous research related to cultural intelligence has focused on international cultural intelligence. By verifying the reliability and validity of the cultural intelligence scale when applied to intra-national cultures research can begin to expand the understanding of these subcultures. Schneider, Hough, and Dunnette (1996) explain that in order to expand the research in any field sub-dimensions must eventually be observed in order to obtain additional insights. This is especially true for newly established concepts, such as cultural intelligence. This paper will expand the understanding of subculture cultural intelligence by testing the psychometric properties of the Cultural Intelligence Scale, which will hopefully lead to a shift away from international culture focus and encourage a better understanding of subcultures.

Complete Chapter List

Search this Book:
Reset