Culture and Anonymity in GSS Meetings

Abstract

Group support systems (GSSs) are an increasingly popular means of aiding decision making in a variety of organizational settings, by combining the computer, communication, and decision technologies to improve the decision-making process (Briggs, Nunamaker, & Sprague, 1998). Such technologies make use of anonymity as a key tool to improve the quality of decisions (Nunamaker et al., 1991; Pinsonneault & Heppel, 1997; Postmes & Lea, 2000).